Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access, please download the Proxy Access Request Form or collect a copy from reception.

Please note, ID will need to be checked when returning the completed request form. This is so we can confirm who you are and check it’s appropriate for you to act for the other person.

Requests for access can take up to 14 days to process.

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

 

Parent and guardian proxy access for children under 16 - further information