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How Do I Make An Appointment?

blue_calendarYou can make an appointment with the doctor or nurse by phoning the surgery or by calling in person when the reception is open.

You can also book selected appointments online. You will need to register for EMIS Online Patient Access. Please ask at reception for a Patient Access Registration letter and bring some photographic ID along with you.
Login to Patient Access HERE. Visit our 'Online Services' page for more information.

You have a right to express a preference of practitioner and we will do our best to give you an appointment with the doctor of your choice. Should your preferred doctor not have a free appointment you will be offered an appointment with one of the other GPs in the practice.

You will never be refused to see a doctor if one is available. If you no longer need your appointment please let us know.

Please remember that appointments are for ONE person only.

If you feel your consultation may be lengthy, ask the receptionist for a double appointment when you book.

 
Telephone advice

Telephone appointments are available for patients unable to attend the surgery. Please telephone reception.

 
Evening and Weekend Appointments Now Available

"You can now access additional Primary Care Services in the evenings and at weekends.

Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 18:30-20:00 Monday-Friday, and some on Saturdays, Sundays and bank holidays. This collaboration by practices will ensure all patients in Wiltshire have this option, but this might mean you will be offered an appointment at another practice. You will need to give consent to use this service.

Appointment types will vary - some being face-to-face, some on the phone - and there will be a mixture of bookable and same-day appointments available across the week. We will be offering appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant. We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.

To book such an appointment, contact your local Surgery during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate.

For more information, please contact your usual GP surgery."

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